Handwoven Crafts

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Frequently Asked Questions

Welcome to the Handwoven Crafts FAQ page! Here, we’ve compiled answers to some of the most common questions to assist you. If your question isn’t addressed here, feel free to contact us at contact@handwovencrafts.com.

We accept all major credit and debit cards, PayPal, and other secure payment methods. Your payment information is encrypted and securely processed.

Yes, we offer free standard shipping on all orders. Delivery times vary based on location (typically 4 days to 2 weeks).

Orders are typically processed within 1-2 business days. Please note that no orders are processed on weekends or holidays.

Absolutely! Once your order is shipped, you’ll receive a Shipment Confirmation email with a tracking number. The tracking number will become active within 24 hours.

We accept returns for eligible items within 15 days of receiving your order. Items must be in their original condition, unused, and with tags attached. For detailed return instructions, visit our Refund & Returns Policy page.

Yes, the following items are non-refundable:

  • Custom or personalized orders.
  • Clearance or sale items.

Yes! If your item arrives damaged or defective, please contact us within 7 days of delivery, and we’ll assist with an exchange or refund.

Yes, we ship to most international locations. However, additional customs duties or taxes may apply for international orders, which are the responsibility of the customer.

If your package is delayed or appears lost, please contact us at support@handwovencrafts.com. We’ll work with the shipping carrier to resolve the issue as quickly as possible.

Yes, you can cancel your order if it hasn’t been processed yet. Once the order is shipped, cancellations are not possible, but you may initiate a return under our return policy.

Our crafts are made from high-quality, handwoven materials that are ethically sourced. Specific material details are listed in the product descriptions.

Handwoven products require delicate care. We recommend:

  • Spot cleaning with a damp cloth.
  • Avoiding harsh detergents or soaking for extended periods.
  • Keeping the items in a dry place to prevent damage.

Yes, we offer custom and personalized orders for certain products. Please contact us at contact@handwovencrafts.com to discuss your requirements.

Yes, we frequently run special promotions. Subscribe to our newsletter to stay updated on exclusive discounts and offers.

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If you have any questions, please visit our Contact Page and fill out the form to connect with our team. We're here to help!

Email Us

We aim to respond to all emails within 2 working days. Send us a mail at contact@handwovencrafts.com

Call Us

Now you can call us at :
+ 160 6252 9070
Monday – Friday: 8am – 4pm Saturday – Sunday: 9am – 5pm

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